Online enrolment
Boosting engagement
The online enrolment journey supports plan members through every step of the process, making their experience quick and simple. Promoting online enrolment is a very effective way to engage plan members.
Plan members who enrol online are 30% more likely to be using digital tools and resources after 24 months compared to those who enrol using paper documents.1
Omni mobile app
With the Omni by Desjardins app, plan members can view their group benefits and group retirement savings account, get an overview of their plan, quickly find useful resources and complete a wide range of transactions online.
Plan member's digital journey
Throughout the process, plan members receive automated reminders of the best action to take in their online account based on where they are in their journey. Every point of contact is an opportunity to support their financial empowerment.
References
1. DFS analysis using internal databases and online tools (2022 YTD enrollment report). Web access report from January 1 to October 31, 2024.